How long will it take to ship my items?
For every domestic and international delivery, we use a tracked and insured UK Royal Mail service. For UK customers this is tracked 24, so a 24 hour delivery service. Europe is 3-5 working days, with outside Europe being 5-7 working days. During this current Coronavirus pandemic we have seen many delays to international orders. Please be patient and realise we are doing the best we can to get the item to you.
Do you provide any certification?
Yes with every item we include a printed gift certificate, detailing all the important information regarding provenance and key descriptive features.
Do you have the correct licensing?
Yes the majority of our pieces are exported legally under the UK OGEL (Objects of cultural interest). Where not appropriate we will apply for an individual export license. If this applies to any listing, you will see it mentioned under item description.
Do you ship internationally?
Yes we have a strong track record of shipping and tracking items all over the world. Please be aware of the shipping times mentioned above if you are an international customer.
What if I want to return an item?
We always try our best to support every return request. We will pay for and send a full return postage, allowing you to send the item back without any further issues. You will have a full 30 days to return any order from our store.
What about customs charges?
Please be aware it is your duty as the buyer to pay any custom duties which may be applicable. We will never agree to lie on any customs forms for you regarding price, so please do not ask.